09 Jan 2017

On January 2, 2017, Air Asia in Kualanamu International Airport has implemented Auto Baggage Drop.

Implementation of the new system was intended to remind service to passengers in order to more quickly in the handling of passenger baggage.

How To Use Auto Baggage Drop:

1. Scan your boarding pass

2. Put the luggage in Conveyor Belt

3. Bag Tag attached printed luggage

4. Scan the barcode to forward the luggage and take a receipt luggage.

5. If there are other baggage, repeat steps 2-4.


It is prohibited to Auto Bagg...

08 Nov 2016

Selamat Pagi untuk semua pengguna jasa bandara dan para mitra usaha di Bandara Internasional Kualanamu. Ada berita gembira...!! Ada penawaran menarik bagi para pelaku usaha yang belum atau ingin membuka usaha di Bandara Internasional Kualanamu, silahkan kunjungi kegiatan *Media Placements & Commercial Spaces Fair (Shops, Office, F&B, Bank, ATM, Advertisement, etc)'" yang diselenggarakan oleh PT Angkasa Pura II (Persero) Kantor Cabang Bandara Internasional pada :

Hari / tanggal : Kamis, 10 November 2016

Pukul        &nb...

13 Oct 2016

Deli Serdang - PT Angkasa Pura II (Persero) Kantor Cabang Bandar Udara Internasional Kualanamu melakukan pembukaan jalur selasar terminal kedatangan Bandar Udara Internasional Kualanamu pada tanggal 15 Oktober 2016. Pembukaan jalur selasar dimaksud didasari adanya perintah dari General Manager PT Angkasa Pura II (Persero) KC. Bandar Udara Internasional Kualanamu untuk dapat memberikan pelayanan yang maksimal kepada pengguna jasa bandara.

Adapun hal-hal terkait perubahan jalur dan penataan moda transportasi yaitu:

  1. Di area penaikan penumpang bus, bus diparkirkan miring ...

14 Sep 2016

As in previous years, PT Angkasa Pura II (Persero) Branch Office Kualanamu International Airport distribute alms in the form of sacrificial animals to the number of residents around the airport.
Submission of sacrificial animals this time was given to two districts, the districts Beringin and Pantai Labu. (09/09/2016).
"The delivery of sacrificial animals to the citizens who are entitled to receive on the anniversary of Idul Adha 1437 H / 2016 AD the Procurement of sacrificial animals is routine program by PT Angkasa Pura II (Persero) to instill in us all about the spirit of sharing...

05 Sep 2016

Deli Serang - PT Angkasa Pura II (Persero) Branch Office Kualanamu International Airport organized a Children's Festival of Colors 2016 and as well as commemorating the National Customer Day which coincides on Sunday (04/09/2016). Branch Communication & Legal Manager, Wisnu Budi S opens and conveying arrangement Colorful Children's Festival activities in 2016 and the National Customer Day activities in Kualanamu International Airport.

The series of activities in the Festival Colorful Kids 2016 is Race coloring with 2 categories (category 1 age 4 - 6 years and category 2 ...

01 Jul 2016

Deli Serdang – PT Angkasa Pura II (Persero) Branch Office Kualanamu International Kualanamu held a gathering with airport community of Kualanamu International Airport (29/06). The occasion was held in the Auditorium of Lake Toba AP II office was attended by Deputy Chairman of the parliment of Deli Serdang, Airport Authority Region II, CIQ, Chief of Airlines and Groundhandling.

The occasion was expressed by providing donations to orphans who were around Kualanamu, followed by a symbolic handover renovation assistance Nurul Huda Mosque in the village of Sidourip by the General M...

21 Jun 2016

Thursday, June 16th 2016 on Service Quality Award at Hotel Mulia, Jakarta. Kualanamu International Airport got’s Diamond Award for International Airport Category.

This award is expected to provide motivation to the management of PT Angkasa Pura II ( Persero ) as the operator of Kuala Namu International Airport to further improve the service to both international and domestic passengers .

Information About Service Quality Award:

Service Quality Award is the Prestigios Award which presented from 2 well known organizations are : Carre-Center for Customer Satisfact...

13 Jun 2016

PT Angkasa Pura II (Persero) branch Kualanamu International Airport shares Takjil (Snacks) to customer who fasting during Ramadhan Kareem,  17.4000 boxes of Takjil (snacks) prepared for distribution during Ramadhan.

Customer of Kualanamu International Airport can find Takjil Booth in  Domestic lounge area, international lounge area,domestic arrivals area, and international arrivals area.

This activity improving the level of service to customer of kualanamu international airport during Ramadhan.

07 Jun 2016

All Staff and Directors of PT Angkasa Pura I (Persero) visited Kualanamu International Airport on sunday 29th may 2016. Mr. Iwan khrishadianto as General Manager of PT Angkasa Pura II (Persero) Kualanamu International Airport warmly welcomed their arrival. 

The purposed of this benchmarking was strengthen a better relationship. PT Angkasa Pura I (Persero) was reviewing operational activities at Kualanamu International Airport such as Baggage Handling System, Airport Railink Station etc.

19 Mar 2016

In order to improve the quality of service of PT Angkasa Pura II (Persero) Kualanamu International Airport Branch held a working meeting on 9-10 March 2015 held at JW Marriott Hotel Medan. Branch Working Meeting was attended by all officials in the Branch Office Kualanamu International Airport, from the General Manager, Deputy, Manager and Junior Manager. During the two (2) days Working Meeting participants discussed matters related to programs to improve quality of care to service users at the airport that is expected to improve customer satisfaction.

Improving service quality and ...